What services do you offer and how can I get a quote for a project?
We offer a range of design and art services, including graphic design, branding, illustration (custom art, traditional and digital paintings), candid photography, product photography, and creative album design. To get a quote, please fill out the inquiry form on our Contact page with details about your project. We will respond within 2-3 days with an estimate
How do you price your services and do you require a deposit?
Pricing varies based on the scope and complexity of the project. We provide detailed quotes after discussing your specific needs and requirements. We require a 50% deposit upon agreement to start the project, with the remaining balance due prior to the delivery of each final product.
How do I start a project with you and what is your design process?
To start a project, fill out the inquiry form on our website, email us, or call us to discuss your project needs. We will then schedule a consultation to understand your requirements in detail. Our design process typically includes an initial consultation, price fixation, prepayment, project agreement, concept development, revisions based on your feedback, final payment, and final delivery of the project. Each stage will be discussed and approved by you before moving forward.
What is your policy on cancellations and refunds and do you have a portfolio I can review?
Cancellations made within 48 hours of project commencement are eligible for a 50% refund of the deposit. After 48 hours, the deposit is non-refundable. Yes, our portfolio is available on our website. It showcases a variety of projects we have completed for previous clients.
What is the typical timeline for a project and how will I receive the final files?
Project timelines vary based on the scope and complexity of the work. We will provide an estimated timeline during the initial consultation and keep you updated throughout the process. Final files are delivered digitally via email or through a file-sharing service like Dropbox or Google Drive. Physical copies or prints can be arranged for an additional fee.
How long does a project take to complete and can I request revisions?
The timeline varies depending on the project's complexity and scope. After the initial consultation, we will provide you with an estimated timeline. Our service includes one long revision and two short revisions. Additional revisions beyond the included amount may incur extra charges
Do you take custom artwork or designs, and what information do you need for a custom design?
Yes, we specialize in custom work tailored to your specific needs and preferences. For custom commissions, we need details such as your vision, style preferences, color schemes, target audience, size, medium, subject matter, specific elements or text, and any reference images or ideas you have in mind. Providing examples of designs you like can also be helpful. Contact us with your ideas, and we will work with you to bring your vision to life.
Are your services available for international clients and do you offer rush services?
Yes, we work with clients worldwide. Communication can be handled through email, WhatsApp, or video calls via Zoom. We can accommodate rush services for an additional fee, depending on our current workload and the nature of the project.